Last Updated: June 8, 2024
Welcome to Super Customer Care. These Terms of Service govern your access to and use of our website, platform, and services. By using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not access or use our Services.
Super Customer Care is a smart customer support platform that enables businesses to deliver real-time, human-centric service through intelligent routing, live video support, and AI-enhanced interactions.
You must be at least 18 years old or the age of majority in your jurisdiction to use our Services. By accessing or using the Services, you represent and warrant that you meet these eligibility requirements.
We reserve the right to suspend or terminate your account for violations of these Terms.
You agree to use the Services only for lawful purposes and in accordance with these Terms.
All content, software, and technology on the platform—including but not limited to text, graphics, logos, code, and interface design—is the exclusive property of Super Customer Care or its licensors and is protected by applicable intellectual property laws.
You may not use, reproduce, modify, or distribute our content without prior written permission.
While we strive to provide uninterrupted access to our Services, we do not guarantee that the platform will always be available, secure, or error-free. Scheduled maintenance and unforeseen downtimes may occur.
Your data privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
We use industry-standard security practices to safeguard your information but cannot guarantee absolute security.
Our platform may integrate with third-party tools (e.g., CRMs, communication platforms). We are not responsible for the content, availability, or practices of any third-party services, and your use of them is subject to their own terms and conditions.
We may revise these Terms at any time. When we do, we will update the “Last Updated” date at the top of this page. Continued use of the Services after any modifications constitutes your acceptance of the revised Terms.
We may suspend or terminate your access to the Services at our discretion, with or without notice, for behavior that violates these Terms, disrupts the platform, or is otherwise harmful to Super Customer Care or its users.
The Services are provided “as is” and “as available.” We make no warranties or representations regarding the Services, including but not limited to accuracy, reliability, availability, or suitability for your intended use.
To the maximum extent permitted by law, Super Customer Care shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Services.
These Terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Jurisdiction].
If you have any questions about these Terms, please contact us at: